SHIPPING INFORMATION

 

Starleaton delivers all orders by our own delivery service or via a courier service, both of which are a door to door service and require a signature on delivery.
 
If you have an urgent requirement, call us immediately on 1300 880 605 after placing your order to organise a priority courier or Express Post. At this time, customer service will then provide you with a special freight quote and arrange on your behalf. Please be ready to quote your order number when you call, which can be found on your Order Confirmation email.
 
 

DELIVERY TIME

Delivery times depend on your location and stock availibilty;

• In Stock: This item is in stock and will be ready to shop within 1 working day.

• Available to Order: This item should be ready to ship in 2-4 working days if not sooner. If you require this stock before, please call us on 1300 605 880 or email us at [email protected] Note: If we feel we can not deliver within 2-4 working days, we will contact you with an estimated delivery date.

 

 

NSW

• Sydney CBD - Next day delivery if ordered before 4:00pm.
• Sydney Metropolitan (non-CBD) - Next day delivery if ordered before 1:00pm.
• Regional - Next day delivery if ordered before 1:00pm (excluding remote areas).
   

QLD

• Brisbane Metropolitan - Same day delivery if ordered before 10am.
• Sunshine Coast - Same day delivery if ordered before 10am.
• Gold Coast - Same day delivery if ordered before 10am.
   

VIC

• Melbourne Metropolitan - Next day delivery if ordered before 3pm.
• Regional - 2 days if ordered before 3pm (depending on location).
   

SA

• Adelaide Metropolitan - 3 days if ordered before 3pm.
• Regional - 4 days if ordered before 3pm.
   

WA

• Perth Metropolitan - 5 days if ordered before 3pm.
• Regional - 5+ days if ordered before 3pm (depending on location).
   

Note: Bulk paper orders may take longer due to manufacturing lead times.

 

ORDER PICKUP

If you are located in the Sydney, Melbourne, Perth or Brisbane Metropolitan areas and the goods are in stock you are more than welcome to come and collect your order.

Please call immediately on 1300 880 605 after placing your order to arrange a pick up time.

 

INTERNATIONAL SHIPPING

Currently we ship to Australia & New Zealand only. For New Zealand orders please call customer service in New Zealand on 0800 704 935 to place your order.
 
 

FREIGHT COST

Our freight charges are based on weight of the products ordered plus your location. The calculation always assumes that goods will be shipped from the nearest major capital city (Sydney, Melbourne, Brisbane, Adelaide or Perth) so charges follow those of a standard courier system. The minimum charge is $9.90.
 
Major capital cities incur a maximum charge of $39.95 + GST. Regional areas have higher maximums depending on the distance from the nearest capital city.
 
 

ITEMS ON BACK ORDER

You will not be charged any additional freight costs for products placed on back order.