Shipping policy

Shipping Policy

Starleaton delivers orders via our own delivery service or trusted courier partners. All deliveries are door-to-door and require a signature on receipt.

If your order is urgent, please call 1300 063 239 after placing your order so we can organise a priority courier or Express Post. Please have your order number handy (shown on your Order Confirmation email). A tailored freight quote will be provided.

Delivery Timeframes

Delivery times depend on location and stock availability:

  • In Stock: Ready to ship within 1 working day.
  • Available to Order: Ships in 2–4 working days. If a delay occurs, we’ll contact you with an updated ETA.

Note: Bulk paper and custom-cut orders may take longer due to manufacturing lead times.

Order Pickup (Sydney)

If items are in stock, you may collect from our Artarmon location. Please call 1300 063 239 to book a pickup time.

International Shipping

Please contact us for shipping quotes.

Freight Costs

  • Minimum charge: $9.90+GST
  • Regional areas: Higher maximums may apply depending on distance

Back Orders: No additional freight is charged for items placed on back order.